TERMS OF USE OF THE FITMATE APP
(EN version — 2025)

1. General information

1. These Terms govern the use of the FitMate mobile application (the “App”) and the services available within it.
2. The administrator and service provider is:
   CodeVee
   Tax ID (NIP): 588-237-50-92
   Address: Eugeniusza Węgrzyna 10/30, 80-175 Gdańsk, Poland
   e-mail: contact@fitmate.co
3. By using the App, the User accepts these Terms.

2. Technical requirements

1. Using the App requires a smartphone with iOS or Android and Internet access.
2. FitMate is not liable for downtime resulting from technical limitations of the User’s device or from the operation of the Apple/Google platforms.

3. Registration and account

1. Registration requires providing:
   • e-mail address,
   • password,
   • username,
   • choice of one of the available avatars (m/f).
2. Signing in with Apple ID is also possible.
3. The User declares they are at least 16 years old and fully capable of using the App.
4. FitMate does not verify the User’s age and relies on the User’s declaration.
5. The User is responsible for keeping login credentials confidential.

4. Scope of functionality

1. The App enables in particular:
   • Logging workouts, meals, calories, weight, and body measurements.
   • Viewing history, statistics, and charts.
   • Communicating with a selected trainer via chat (including sending photos).
   • Using AI-based features:
     • MateGPT – a chatbot providing answers related to fitness, diet, and training;
     • a workout plan generator;
     • an automatic daily calorie goal generator (input data is not stored or sent to the server).
   • Managing Premium subscriptions and Trainer subscriptions.

5. Rules for working with trainers

1. A separate subscription can be purchased in the App to access Trainer services.
2. Trainers act as external partners/contractors of FitMate.
3. The User grants the trainer access to their training and nutrition data — access can be revoked at any time.
4. The trainer may:
   • view data logged by the User,
   • log workouts and meals,
   • set training goals,
   • send plans and guidance.
5. After access is revoked, the trainer no longer sees chat history or the User’s data.
6. Chat history remains in the system (internal archive for safety and compliance) but is not available to any trainer after disconnection.
7. The following is prohibited:
• sharing contact details outside the App,
• arranging cooperation bypassing the FitMate system,
• offering services outside the App.
8. Violations may result in the trainer’s account being blocked.

6. Subscriptions and payments

1. FitMate offers:
   • a Premium subscription (monthly or annual),
   • a Trainer subscription (monthly).
2. A 3-month Premium trial is available for new Users – not applicable to trainers.
3. Payments are processed by Apple/Google → FitMate does not store payment data.
4. FitMate uses RevenueCat as an intermediary for subscription handling.
5. Trainers receive compensation reduced by:
   • FitMate’s commission,
   • platform commissions,
   • tax costs on FitMate’s side.
6. FitMate’s commission is variable and set individually.
7. The trainer subscription cannot be canceled with a refund, because some services (including training plans) constitute a non-refundable digital good.
8. The User may opt out of renewal for the next period but will not receive a refund for the period already paid.
9. Purchase transfers are possible only according to Apple mechanisms (restore purchases).

7. Prohibited content

1. It is forbidden to send:
   • pornographic content or content inappropriate for minors,
   • hateful, aggressive, or offensive content,
   • contact details intended to bypass the FitMate system,
   • spam and advertising.

8. Liability and limitations

1. The FitMate App and Trainers do not provide medical services.
2. Information generated by AI (MateGPT), the workout plan generator, and calorie generators is for informational purposes only.
3. The User uses AI features at their own risk and responsibility.
4. In case of injury, pain, or health doubts, the User should consult a doctor or physiotherapist.
5. FitMate is not liable for:
• following AI or Trainer suggestions,
• effects of incorrect use of the App,
• damage resulting from false data provided by the User.

9. Deleting an account

1. An account can be deleted within the App.
2. Identifying data (e-mail, login, password) is deleted immediately.
3. Training, nutrition, and statistical data are retained in anonymized form, without any possibility of linking to the User.
4. Chat history is archived and is not available to trainers or other Users.
5. A new account created with the same e-mail is treated as entirely new, with no ability to recover previous data.

10. Photo rules

1. Photos sent in chat may be deleted after 30 days, but FitMate does not guarantee automatic and immediate removal.
2. Food photos (calorie analysis) are not stored on FitMate servers — they are sent directly to OpenAI.
3. OpenAI may store or use photos to train models, in line with its own policy.

11. Final provisions

1. FitMate may make changes to the Terms. The User will be informed about material changes with appropriate notice.
2. In matters not regulated herein, Polish law and applicable EU regulations apply.
3. Using the App constitutes acceptance of the Terms.