PRIVACY POLICY OF THE FITMATE APP
(EN version — 2026-11-04)
Last update: 4 November 2026
1. General information
- This Privacy Policy describes how personal data is processed by the FitMate mobile application (the “App”).
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The data controller is:
CodeVee
Tax ID (NIP): 588-237-50-92
Address: Eugeniusza Węgrzyna 10/30, 80-175 Gdańsk, Poland
contact e-mail: contact@fitmate.co
2. Scope of processed data
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Data provided by the user
During registration and use of the App, the following data may be collected:
- e-mail address,
- password (encrypted),
- username,
- selected avatar (m/f),
- name and e-mail address from an Apple or Google account, if the User signs in with it,
- answers given during sign-up: sex, birth year, height, weight, goals, workout experience, equipment and notes,
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training data:
- workouts performed, sets, reps, weights,
- planned workouts and goals,
- workout history imported by the User from other apps,
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nutrition data:
- meals, calories, macronutrients,
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health data:
- weight, body measurements, trends and statistics,
- steps, active energy and workouts from Apple Health or Health Connect, if the User allows access,
- photos sent in chat with a trainer,
- photos sent to a trainer in the trainer questionnaire,
- food photos (calorie analysis).
These include special categories of personal data (health data).
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Data collected automatically
During the operation of the App, the following may be collected:
- anonymous User identifiers,
- data on use of App features,
- device data (model, operating system),
- IP address,
- advertising and attribution identifiers (to measure advertising campaigns),
- technical error data (crash reports).
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Data generated by the trainer
A trainer working with the User may:
- log the User’s workouts and meals,
- set goals and workout plans,
- send content in chat.
These data are processed within the User–Trainer relationship.
- Providing data is voluntary. An account needs an e-mail address and password or an Apple or Google account, a username and an avatar. Without other data, some features do not work.
3. Purposes of data processing
- Creating and managing the User’s account – Art. 6(1)(b) GDPR (performance of the contract).
- Using App features (workouts, statistics, history, meal logging) – Art. 6(1)(b) GDPR.
- Cooperation with a trainer – sharing the User’s data with the selected Trainer – Art. 6(1)(b) GDPR.
- Analyzing and improving App performance, crash reports, security and server logs – analytics and crash-report providers – Art. 6(1)(f) GDPR (legitimate interest: stable and secure operation of the App).
- Measuring advertising campaigns – advertising and attribution partners – Art. 6(1)(f) GDPR (legitimate interest: measuring our advertising). The User can limit this in the device settings: on iOS by not allowing tracking, on Android by deleting the advertising ID.
- Handling payments and subscriptions – payment providers – Art. 6(1)(b) GDPR.
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AI-based features – Art. 6(1)(b) GDPR:
- MateGPT chatbot,
- workout plan generator,
- calorie and nutrient estimates from meal photos or descriptions,
- progress analyses.
- Archiving chats with trainers and establishing, exercising or defending legal claims – Art. 6(1)(f) GDPR; for health data in chats, Art. 9(2)(f) GDPR.
- Tax and accounting obligations – Art. 6(1)(c) GDPR.
- Consent to process health data – Art. 9(2)(a) GDPR. Accepting the Policy and Terms constitutes explicit consent to process health data.
4. Data shared with trainers
- The User may voluntarily select a Trainer.
- Choosing a trainer means sharing:
- training and nutrition data,
- weight and body measurements,
- statistics and progress history,
- AI analyses,
- trainer questionnaire answers and photos,
- photos sent in chat.
- The trainer may log data on behalf of the User.
- The User may revoke access at any time.
- After access is revoked, the trainer no longer has access to previous data or chat.
5. Data storage
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Storage location
We store App data mainly on servers in the European Economic Area (EEA). Some providers process data outside the EEA – see section 7.
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Data retention period
- Account data (e-mail, login, password) – deleted immediately after account removal.
- Training and nutrition data – anonymized, not linked to any user.
- Chat history – archived solely for security purposes (not available to trainers).
- Photos sent in chat – may be deleted after 30 days, but FitMate does not guarantee full automation.
- Food photos – not stored in FitMate’s system; they are passed to AI providers for analysis.
6. Data sent to third parties
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FitMate shares data only with these types of providers, and only as much as the service needs:
- hosting and server providers,
- AI providers (meal photos, chat and workout plans),
- analytics and crash-report providers,
- advertising and attribution partners,
- payment providers,
- an e-mail delivery provider,
- the trainer that the User selects.
- AI providers do not use this data to train their models. FitMate does not store food photos.
- FitMate does not process or store payment data. Access to transaction information is limited to technical data necessary to assign subscriptions to an account.
- Trainer access – trainers only receive data of Users who select them.
7. Data transfers outside the EU
- Some providers process data in the USA or other countries outside the EEA. Transfers are based on the EU-US Data Privacy Framework (if the recipient is certified) or on standard contractual clauses (SCC). A copy is available on request at contact@fitmate.co.
8. User rights
- The User has the right to:
- access data,
- rectify data,
- erase data (“right to be forgotten”),
- restrict processing,
- data portability (where technically feasible),
- object to processing,
- withdraw consent at any time,
- lodge a complaint with the Polish DPA (PUODO).
9. Rules on algorithms and AI
- AI features (MateGPT, workout plan generator, calorie estimates from photos and descriptions, analyses) are informational only.
- FitMate does not guarantee the accuracy or adequacy of responses.
- The User uses AI features at their own responsibility.
- No AI feature constitutes medical, dietary, or professional advice.
- FitMate does not make automated decisions that have legal effects on the User (Art. 22 GDPR).
10. Changes to this Policy
- FitMate may change this Policy. The App shows each new version to the User before it applies.